Table 6 Correlation coefficients between quality performance and quality institution
From: The Chinese perception of quality: model building and analysis based on consumers' perception
| Â | Product quality | Service quality | Product safety | Regulation effect | Consumers' reports |
|---|---|---|---|---|---|
Product quality | 1 | - | - | - | - |
Service quality | 0.645 | 1 | - | - | - |
Product safety | 0.653 | 0.530 | 1 | - | - |
Regulation effect | 0.417 | 0.460 | 0.562 | 1 | - |
Consumers' reports | 0.249 | 0.249 | 0.240 | 0.519 | 1 |